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XscapeEz is committed to providing industry leading support to our customers

Technical Support Solutions


FAQs - Check these frequent questions lists for answers to common questions.

 Telephone Support  - Open from 9:00 A.M. - 5:00 P.M. E.S.T @ 1.765.795.3319

Email Support - Send us an email and a support technician will investigate your issue and work quickly with you towards a solution.
support@XscapeEz.com

Mail Support  - Send back equipment for repair or mail us your questions.  Please include RMA Number on outside of package.

XscapeEz Ltd.
Repair Depot 1
352 N. Main St.
Cloverdale, IN 46142


Software and Driver Downloads

Installation for Ez-TAP ™ and Ez-VIS ™              - Version 11.0.6.3 automated installation used for all devices.
RF Base Station  Drivers                                               - USB drivers for the Ez-Base station. Only use this if directed to by technical support.

Documentation Downloads

Installation Quick Start Guide for all Devices              - Installation Guide for all Devices
Ez-TAP Chipset Users Manual                                   - Chipset and IP solution users manual
Direct Connect Ez-TAP Users Manual                      -   Hard wired users manual
 

 

 

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